Redefining employee experience: How to create a “new normal”

“A good employee experience leads to a good customer experience, which then feeds back to your employees a sense of purpose and satisfaction, creating a virtuous circle.” by Bhushan Sethi and Jean-François Marti https://www.strategy-business.com/blog/Redefining-employee-experience-How-to-create-a-new-normal?gko=4ba22&utm_source=itw&utm_medium=itw20200721&utm_campaign=resp

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Three Elements for Successful Virtual Working

Our cumulative experience of what makes virtual working succeed, and what gets in its way, can offer valuable insight at this challenging time by Lynda Gratton in the MIT Sloan Review. https://sloanreview.mit.edu/article/three-elements-for-successful-virtual-working/?utm_source=newsletter&utm_medium=email&utm_content=Read%20the%20article%20now%20%C2%BB&utm_campaign=Enews%20FOW%204/14/2020

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Why your next work meeting should be a ‘walk-and-talk’

“…not all meetings are created equal, and the familiar fall-back of getting a group of people to sit around a conference table isn’t always the best way to solve problems or generate ideas. Meetings also compound the problem of spending hour-after-hour sitting down, which increases the risks of chronic conditions like heart disease, diabetes, some…

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Jeff Bezos wants this before he hires you!

“One of his mottos was that every time we hired someone, he or she should raise the bar for the next hire, so that the overall talent pool was always improving,” says Nicholas Lovejoy, Amazon’s fifth employee.   https://www.inc.com/jt-odonnell/amazons-ceo-demands-this-one-thing-in-a-job-interview-and-most-do-it-wrong.html

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The Exceptional Employee

Excellent article by @jeff_haden in Inc. on identifying the traits of the exceptional employee.  Taking a page from Jack Welch, most organizations usually contain about 10% of their workforce performing at the exceptional level.  Identifying these individuals in the hiring process is key to increasing your share!     http://www.inc.com/jeff-haden/8-signs-an-employee-is-exceptional-that-never-appear-on-performance-evaluations.html

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